FAQs US Store

Shipping

  • Talk to me. Where does NUDESTIX ship and how much?

We currently ship to 50 states, Puerto Rico and Canada. You may experience longer delivery times when shipping to Hawaii, Alaska, and Puerto Rico.

  • How long till I get my NUDESTIX fill?

We offer two shipping speeds, because sometimes you just can’t wait.

Standard delivery (2-7 days – transit time): $6 on all orders *Excludes HI and Alaska: $10

Expedited shipping (2-3 business days)  $15

Remember to go big or go home - All orders over $49 ship free

  • How can I track my purchase?

Once your order is shipped, you will receive a tracking number and link via email so you can follow your package’s journey all the way to your door.

 

Returns & Exchanges

  • Help! Can I return my product?

If you’re not totally loving your NUDESTIX for any reason, we accept returns within 30 days of purchase.  All returns must be processed within 30 days of receiving the order.  Product must be unused or very gently used, complete with original packaging (tin, sharpener, cap, and vellum). You will be refunded in full to your original form of payment. Please note, your original shipping charges and return shipping are not refunded. 

  • How do I return my order?

Simply pack your order back in the original packaging, take to your local UPS, USPS, or Fedex and make sure to get a tracking number when you return so your package can arrive safely.  Shoot us an email at usreturns@nudestix.com with your original order number so we have the heads up and can process your return quicker.

Please address to

Nudestix Returns C/O On Air Direct

1000 Armand Hammer Blvd

Tri-County Commerce Park

Pottstown, PA 19464

Docks 1-8

Please contact us at hello@nudestix.com with any other questions.

  • It wasn’t a match. What’s your exchange policy?

We’ll accept exchanges within 30 days of you receiving the order.

If you need help finding the right shade we’re here for you – please email hello@nudestix.com or hit us up @Nudestix on Instagram and we will guide you to your perfect match.

  • How long does it take to process a return?

Credit card refunds take 10 business days to appear on your statement. If you are shipping the product to our fulfillment center, please allow 10 business days for the refund to show up on your credit card statement.

  • Opps, my order wasn’t right?

Our bad. If you received a product different from what you ordered, so sorry! Please contact us as soon as possible and we will take care of you— hello@nudestix.com.

  • Where should I drop off my return or exchange package?

Just drop the package off at any USPS Post Office or USPS blue collection box and at any FedEx retail store.  But don’t forget to get a tracking code.

  • Wait, I’m still not sure…

If you still need more answers, we get it. Just email us at hello@nudestix.com or hit us up on DM on Instagram @Nudestix and we’ll get back at you with-in 24 hours.

Or please call us at 1-855-303-0838 if you want to chat.

 

Order Questions

  • I hit check out too soon.  Now what?

While we do get packing right away, email us at cxlplease@nudestix.com asap if you would like to cancel or change your order and we will do our best to do so in time!

  • Can I use more than one promo codes at checkout?

One and only.  At this time, you can only use one code at check out.  Please chose the code you would rather use more.

 

FAQs

  • Are NUDESTIX going to work for my skin type?

We put a lot of care into our products and are happy to offer easy-to-use makeup stix that work with all skin types, including dry, sensitive and oily skin. We are vegan friendly, cruelty-free and formulated without parabens, sulfates and phthalates.

Our products are dermatologist and ophthalmologist tested so they are safe for eyes and the most sensitive skin. Plus, we add in the good stuff, like akin-saving vitamins and shea butter, for smooth and gentle application.

  • Will my NUDESTIX ever expire?

While all NUDESTIX products are formulated for no expiration and to never go out of style, it’s best to use within 3 years.  If you haven’t used your product in a while and need to refresh, just re sharpen and you are good to go.

  • Can I get a piece? Or a Sample?

To get sneak peeks, early access to new products, samples, and general all around good stuff – make sure to sign up here.

  • Do you test on animals?

No way!  All our products are environmentally friendly, not tested on animals, gluten free, and formulated with the most skin loving ingredients.

  • How do I find the shades that are best for my skin tone?

All our products are made to work on all shades of skin with both warm and cool undertones.  To see more check out our swatch sampler on each product page.  If you have a specific question, email us at hello@nudestix.com or hit us up on Instagram DM and we’d be more than happy to give you some personal love.

  • Is this product available anywhere besides NUDESTIX.com?

NUDESTIX is also sold at Sephora, Urban Outfitters, Blue Mercury, Macy’s and Beauty Collections.  If you can’t wait to play – find the location nearest you here.

  • What makes NUDESTIX NUDESTIX?

We believe a natural look is a perfect fit for any face. We’re all born with our own unique look, so why cover it up with tons of makeup?  When it comes to beauty, a little color goes a long way.   A touch of color here and there is enough to bring out our finest features, so out with the crazy big collection and in with our simple solutions for face, eyes and lips. NUDESTIX is a simple collection of easy-to-use makeup crayons that cover all the bases and give you a fresh-faced, nude look. Enriched with skin-saving vitamins, antioxidants and moisturizers, each multipurpose NUDESTIX is loaded with just enough color to get the job done and leave you glowing.  Because makeup should be easy, enjoyable and above all fun.

  • So what’s next?  I like new products!

Stay tuned for the next big thing!  And we mean big! Sign up here for all good things to come.

 

Are You A Babe Boss?

 

Babe Boss [beyb bos]: noun 1. Someone who is confident, successful and embraces being their own beautiful self. Someone who is an inspiration.

NUDESTIX is all about being confident in your own skin.  We believe a touch of color here and there is all you need to look and feel your best.  So if you're a modern day Babe Boss, want to be featured on NUDESTIX channels and are interested in helping us show the world that we can all #gonudebutbetter email us at Babeboss@nudestix.com.